Here are some additional samples of my work.
Banking Implementation
P3 CM10.1.2.01 – Create Personal Profile
P3 CM10.1.4.01 – Personal Membership
Procedure Information Mapping
Other
- “In the weeds” SOP with screen shots showing how to use a hand-held device in the field (3 pages)
- Delivery Temperatures SOP documenting how to meet Food Safety regulatory compliance (6-page excerpt from 200-page handbook)
- Mindmap developed in Visio – links are active in the live version on my client’s intranet (1 page)
- High-level Inspections Process & Procedures Checklist for capital projects that ensures corporate best practices and regulatory compliance (1 page)
- Excerpt of 106-page Transmission Managers Learning Plan, listing training tasks and capturing when training is completed (13 pages)
- Excerpt from 900-page Environmental Remediation RFP requiring extensive regulatory compliance (13 pages)
- Electrical Utility Billing Software Procedure for beginners (4 pages)
- Something more technical: old-school (2001) RSView Machine Edition User’s Guide. RSView is an integrated package for developing and running machine-level automated process control projects. I wrote this entire guide as well as a comprehensive context-sensitive online help system. (665 pages)