New York Technical Writer teaches simultaneous desktop and mobile design

Dolphin Celebration - Esalen Relaxation Massage VancouverI recently launched a new website for a Vancouver- and New York-based technical writing client. I designed and created the site using the WordPress theme Twenty Fourteen, which has been optimized for desktop, tablet, and mobile phone. Twenty Fourteen reorganizes the display of page elements based on the screen size of the device you are using. In contrast, the theme for this karenrempel.com technical writing website, Silver Light by Blog Oh! Blog, was developed in 2008 and does not resize on the fly. [Note: I updated karenrempel.com to a mobile-friendly format in April 2015.]

But there’s more to designing for mobile devices than just the capacity to automatically adjust the page elements. Here are some tips about mobile design for technical writers:

  • Keep the number of menu items to 6 or less. This is the maximum that can be displayed without scrolling on an iPhone.
  • Don’t use submenus. They are shown in expanded view when you open the menu on a tablet and present the reader with an overwhelming number of choices.
  • Use center alignment for graphics. Left or right alignment with text wrap leaves a column that’s too narrow for displaying text elegantly.
  • Put the phone number and action links near the top of the home page. Imagine your user is stopped at a light and wants to find the info before the light turns green! Not that anyone looks at their phone while driving, of course.
  • Launch all top-priority pages from links in the home page.

Whether you are a technical writer designing a website for a client, or designing your own technical writing website, I hope these tips will help you design a site that’s effective—both visually appealing and functional—on any device.

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New York Technical Writer’s tips on search engine optimization

For technical writers

It seems that no matter how good our technical writing services are, these days we have to rank well in search engines for our clients to find us. I had a recent exchange with fellow Vancouver-based technical writer Stephen Arthur about the value of being searchable. While potential clients may be more inclined to look for technical writers on a site such as LinkedInmonster.ca, or workopolis.com, and also in the Contractors Directory of the local chapter of the Society for Technical Communication, I think that it’s also imperative to ensure that clients can find our lovingly crafted websites through conventional search engines.

For technical writing clients

What I say here applies equally well to anyone who has a website and wants people to find your site on the internet. You must be searchable! And findable! So this article gives a few tips.

I tend to focus my efforts on Google, but there are many other search engines that people use. So here is a list to consider checking your site on:

For an unbelievable list of search engines, see the Search Engine Guide.

If your site is new, you’ll have to be patient, as it can take up to 3 weeks for the “robots,” “web bots,” or “crawlers” of the search engines to find your site and glean what’s on it. Google offers Webmaster Tools and Google Analytics to assist you. These free tools help you track what Google is finding on your site and get statistics about visitors to your site.

Try this simple trick:

In the Google search box, type site:yourwebsitename.com

This will show you whether Google has indexed your site yet. Indexing means it has found your site and made a list of keyword terms. Webmaster Tools will show you what terms it has found.

Another trick:

In the Google search box, type link:yourwebsitename.com

This will show you the links to your site that Google has found on other websites. This is the number one way to increase your website ranking in search engines. The more sites that link to your site, the more important Google thinks your site must be.

For a final tip, make sure you frequently use terms on your site that you think your clients will search for. The more times a term is used, the more relevant Google will think your site is and the higher it will rank your site if someone searches for those terms.

Happy searching!

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